Task

To analyze the target audience of the intranet, to define tasks and tools for its solution, to create the concept of a united intranet and extranet. Key module design.

Date december 2019

Client innopolis

About

Owner

Owner Department of
Organizational Development

Number of users

Number of users 2 600

Geography

Geography Russia

IT platform

IT platform Bitrix24

What done

1

Analysed the current intranet

We conducted interviews with representatives of key divisions of the Management Company and with residents. We analyzed the intranet audience, which consists of two large segments: inner and outer contour. We studied tools and services for work.

2

Concept development

We identified the key tasks:
— To create a single entry point for information exchange and service delivery
— Automation of internal and external processes
— To arrange and structure business communications
— Tool for collaborating on projects/events
— Access and search for employee contact information
— Access to personal information of an employee
— Access to work information in order to work anywhere, anytime

3

Design of key sections

We have developed a structure, work logic, and design:
— Home page as a single entry point
— Personal account of the employee
— Personal account of the resident

4

Recommendations

We prepared recommendations on:
— How to choose an IT platform for project implementation
— How to build a team at the stage of project implementation and the stage of subsequent development and support
— Global navigation structure
— Principles for the implementation of a united intranet and extranet
— Project creation plan

18

interviews with representatives of different categories of employees

11

key tasks were identified

8

criteria were chosen to compare technical solutions

7

design layouts

30

pages contain a summary report on the intranet concept

1

business trip

Design

Project team

Project manager
Business customer interviews
Anna Golubikhina
Nadezhda Sholokhova
Analytics
Anna Golubikhina
Design development
Anna Golubikhina
Mikhail Prosvirnin
Project preparation
Sergei Smaglii
Anastasiia Vishniakova