Concept and design of intranet and extranet of the Techno Park in the Innopolis Special Economic Zone

Task

To analyze the target audience of the intranet, to define tasks and tools for its solution, to create the concept of a united intranet and extranet. Key module design.

Date december 2019

Client innopolis

About

Owner

Owner Department of
Organizational Development

Number of users

Number of users 2 600

Geography

Geography Russia

IT platform

IT platform Bitrix24

What done

1

Analysed the current intranet

We conducted interviews with representatives of key divisions of the Management Company and with residents. We analyzed the intranet audience, which consists of two large segments: inner and outer contour. We studied tools and services for work.

2

Concept development

We identified the key tasks:
— To create a single entry point for information exchange and service delivery
— Automation of internal and external processes
— To arrange and structure business communications
— Tool for collaborating on projects/events
— Access and search for employee contact information
— Access to personal information of an employee
— Access to work information in order to work anywhere, anytime

3

Design of key sections

We have developed a structure, work logic, and design:
— Home page as a single entry point
— Personal account of the employee
— Personal account of the resident

4

Recommendations

We prepared recommendations on:
— How to choose an IT platform for project implementation
— How to build a team at the stage of project implementation and the stage of subsequent development and support
— Global navigation structure
— Principles for the implementation of a united intranet and extranet
— Project creation plan

18

interviews with representatives of different categories of employees

11

key tasks were identified

8

criteria were chosen to compare technical solutions

7

design layouts

30

pages contain a summary report on the intranet concept

1

business trip

Design

Project team

Project manager
Business customer interviews
Anna Golubikhina
Nadezhda Sholokhova
Analytics
Anna Golubikhina
Design development
Anna Golubikhina
Mikhail Prosvirnin
Project preparation
Sergei Smaglii
Anastasiia Vishniakova