Task
To analyze the target audience of the intranet, to define tasks and tools for its solution, to create the concept of a united intranet and extranet. Key module design.
Date december 2019
Client innopolis
Owner Department of
Organizational Development
Number of users 2 600
Geography Russia
IT platform Bitrix24
Analysed the current intranet
We conducted interviews with representatives of key divisions of the Management Company and with residents. We analyzed the intranet audience, which consists of two large segments: inner and outer contour. We studied tools and services for work.
Concept development
We identified the key tasks:
— To create a single entry point for information exchange and service delivery
— Automation of internal and external processes
— To arrange and structure business communications
— Tool for collaborating on projects/events
— Access and search for employee contact information
— Access to personal information of an employee
— Access to work information in order to work anywhere, anytime
Design of key sections
We have developed a structure, work logic, and design:
— Home page as a single entry point
— Personal account of the employee
— Personal account of the resident
Recommendations
We prepared recommendations on:
— How to choose an IT platform for project implementation
— How to build a team at the stage of project implementation and the stage of subsequent development and support
— Global navigation structure
— Principles for the implementation of a united intranet and extranet
— Project creation plan
interviews with representatives of different categories of employees
key tasks were identified
criteria were chosen to compare technical solutions
design layouts
pages contain a summary report on the intranet concept
business trip
