Рус

Gazprom Neft Mobile newsfeed: audit, concept and design

Task

To relaunch mobile newsfeed and transform into desktop version with UX/UI significant improvements based on world best media UX-practices. To increase audience engagement, attendance and readability of the mobile newsfeed and attract new authors.

Date january 2022

About

Intranet owner

Intranet owner Corporate Communications

Number of users

Number of users 48 000

Geography

Geography Russia

IT solution

IT solution 1C-Bitrix: Site Management

What done

1

Interface and navigation audit, gave recommendations for UX-improving and expanding the functionality

We conducted an audit and gave an expert assessment of the current solution. We collected and analyzed requirements and developments of the business stakeholders, formulated a common vision of the product.

2

Usage statistics analysis

Analyzed the statistics of the mobile newsfeed usage: DAU, MAU, as well as quantity and quality of UGC.

3

Deep interviews

We conducted interviews with the editors, channel authors and readers of the mobile newsfeed. Identified the needs and pains of each audience.

4

Development of the updated concept of the Mobile newsfeed

We have formed an updated concept of the home page taking into account the best practices of world most popular digital media and social networks:
— An «endless» newsfeed with dynamic content load based on user interests and subscriptions
— Interactive stories for important and temporary information guides
— Easy setup of the feed based on subscriptions to channels and «interests» (tags)
— Notifications about updates in channels, bookmarks for posts, the ability to adjust the font size

5

Development of design concepts

We have developed UI-kit and more than 30 designs for desktop and mobile versions, including page prototypes:
— Home page
— Stories
— News
— Channel
— Contests
— Video broadcasts
— User profile
— Channel management and individual newsfeed settings page

April
Analysis of input data
April
Users interviews
April-May
Expert assessment of the usability of the mobile newsfeed
May
Analysis of current navigation
May-June
Development of design prototypes
June
Presentation of the project

Design